We’re Loop Support!👋 We’re a forward-thinking staffing agency partnering with innovative companies that prioritize exceptional customer care and operational excellence. Our clients value skilled professionals who can convert leads, nurture relationships, and drive revenue—all while delivering outstanding service.

We’re currently hiring for a Customer Care & Sales Specialist on behalf of our client—a contemporary funeral home serving families in Southern California. If you're someone who can drive sales while combining empathy and clarity, we’d love to hear from you

This role is open to candidates worldwide, with the exception of the United States.

What You’ll Do:

As a Customer Care & Sales Specialist, you'll be the first point of contact for families navigating cremation and end-of-life services. You'll guide them with compassion, educate them on their options, and help them feel confident. Your key responsibilities will include:

• Answer inbound calls with empathy, professionalism, and clarity.
• Understand families’ needs and explain service options clearly.
• Guide leads through a structured sales process with care and follow-up.
• Maintain contact via calls, texts, and emails to support decision-making.
• Collaborate with internal teams to ensure smooth service handoffs.
• Track and update lead progress in internal systems and CRM tools.
• Participate in regular team check-ins and share feedback.
• Stay organized and adaptable in a fast-paced, remote environment.

What We’re Looking For:

We’re looking for motivated, compassionate sales professionals with strong communication skills. The ideal candidate will have:

• 2+ years of experience in consumer sales. (Required)
• Fluency in English (spoken and written). (Required)
• A stable internet connection and a reliable computer setup. (Required)
• A clear, empathetic, and persuasive communication style.
• Strong organization and comfort with tools like CRMs and VoIP.
• A quiet, distraction-free home office.

Why Apply?

• Fully remote: Work from anywhere (outside the US).
• Competitive Compensation: Earn up to $7/hr — Includes base pay plus performance-based bonuses, with an on-target earnings (OTE) of $10/hr. Final rate depends on experience.
• PTO and paid U.S. holidays: Take time to rest and recharge with paid time off and U.S. holiday coverage
• Growth opportunity: Be part of a fast-growing, mission-driven team.
• Supportive leadership: Work alongside experienced professionals who are passionate about innovation and development.

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