We are seeking a bilingual (English/Spanish) Operations and Logistics Coordinator with a strong background in logistics, operations, or project coordination. The ideal candidate communicates professionally, is highly organized, and can work with minimal supervision. Experience with U.S.-based companies is preferred. Proficiency in CRM systems such as Airtable, QuickBooks, GoHighLevel, or similar tools is desirable. A proactive mindset, problem-solving abilities, and a track record of managing multiple tasks in a fast-paced environment are essential. Applicants should have access to a stable high-speed internet connection and a professional work environment. Preferable experience includes construction, modular housing, or manufacturing logistics, as well as managing contractors or installers and process-improvement initiatives.
Company: Luxe Micro Estates is a U.S.-based modular tiny home company specializing in steel-frame, customizable homes. We manage manufacturing, logistics, nationwide delivery, and installation for residential and investor clients. Our company is expanding quickly, and we are seeking a capable operations leader to own backend logistics. This role is not a basic virtual assistant; we need someone who can think critically, assume responsibility, and manage workflows with minimal supervision. The goal is for leadership to step back and review operations weekly while you handle daily execution. You will coordinate with overseas manufacturing facilities, monitor orders from deposit to delivery, and ensure timely communication with customers and carriers. This position offers growth into a senior operations role as the company expands.
- Track customer orders from deposit through final delivery and ensure updates are accurately reflected in the CRM.
- Maintain and manage order status using Airtable or similar CRM systems.
- Coordinate with overseas manufacturing facilities to align production schedules with delivery timelines.
- Communicate with shipping companies and transporters to schedule pickups and deliveries.
- Schedule and coordinate installers for project execution and site readiness.
- Provide professional order updates to customers via email, phone, and messaging channels.
- Monitor shipping timelines, anticipate delays, and implement contingency plans.
- Maintain organized documentation and ensure compliance with internal processes.
- Identify workflow improvements, streamline processes, and drive efficiency gains across operations.
Experience in construction, modular housing, or manufacturing logistics; prior management of contractors or installers; demonstrated process-improvement initiatives; strong triage and risk management capabilities; ability to work effectively across culturally diverse teams in a remote setting.
